Procuring for Innovation and Growth: Making the case for British based SMEs
tech:UK’s report findings
In a quest to better understand the views of SMEs operating in the public sector tech market, techUK has undertaken a comprehensive survey, capturing the views of 171 SMEs. As a part of #BreakingtheBarriers week techUK held an event to present their findings.
The report identified three main barriers that prevent UK-based small businesses from accessing the public sector market and produced six recommendations on how Government and industry can overcome them.
G-Cloud is making a difference but Government needs to promote and increase its use
Recommendation 1: The Government Digital Service and the Crown Commercial Service should continue to support and promote the Digital Marketplace, and civil service leaders need to ensure G-Cloud becomes the primary route for procuring cloud services.
Civil service culture and capability remain key barriers to embracing a diverse supply chain
Recommendation 2: Cabinet Office and the Department for Business, Innovation & Skills should build on the work of the Small Business Research Initiative to help civil servants build capability and understanding.
Poor procurement practices continue to prevail
Late payments was of least concern, highlighted as a key barrier by only 10% of respondents.
Recommendation 3: When procuring non-cloud services, the Government Digital Service and the Crown Commercial Service should apply the simple, easy and accessible principles developed for G-Cloud.
SMEs are not aware of the tools that Government has created to help them
Recommendation 4: techUK should work with the Crown Commercial Service on a national campaign to promote awareness of and capture user feedback for continuous improvement of Contracts Finder and Mystery Shopper.
SMEs are not aware of the Cabinet Office’s SME Panel
Recommendation 5: The Crown Commercial Service should review the purpose and remit of the Cabinet Office SME panel to ensure that it is clear, transparent and well understood.
Government must do more to improve SMEs’ supply chain experience
Recommendation 6: techUK and the Crown Commercial Service should work together to help improve the ecosystem by tackling unintended barriers that inhibit collaboration.
There has been a lot of good work done in the last 5 years but it is important not to get complacent. This report will help everyone involved focus on the improvements that can be made in the next 5 years, and beyond that. This will help deliver the innovation and transformation that Government is looking for whilst also helping dynamic British based SMEs to scale and grow.
You can see the full report here.